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About Us


Our Staff is dedicated to you and are committed to treating you as a person, not a policy.
 
Our commitment to you means we shall:

  • Work with you to identify the insurance services that are right for you.
  • Guide you throughout the claims process for a prompt resolution of your claim.
  • Explain coverages and options available to you through our agency, at your request.
  • Return phone calls and emails promptly
  • Use our experience and multiple companies to customize your coverage as needed. 
  • Commit our staff to continuing education so they may be more knowledgeable in serving you.
  • Treat you with respect and courtesy.
  • Conduct our business in an ethical manner.

 

Russ SmithAndrew O. Mackey
Owner/President 
andrewmackey@valley-agency.com
(717)264-4311 ext 206

Andrew O. MackeyKrystle J. McNew
New Business Development
krystlemcnew@valley-agency.com
(717)264-4311 ext 216

Susan O. SmithJeannie Brant, CISR
       Operations Manager       Personal Lines
jeanniebrant@valley-agency.com
(717)264-4311 ext 202

Jeannie BrantCindy B. Mull, CISR
Commercial Lines
cindymull@valley-agency.com
(717)264-4311 ext 205

Beth P. Hartman, CISR
Personal Lines
bethhartman@valley-agency.com
(717)264-4311 ext 210

Cindy B. MullLaura E. Raifsnider, CISR
Commercial Lines
lauraraifsnider@valley-agency.com
(717)264-4311 ext 203

Stacey B. RickardLinda Shearer, CSR
Commercial Lines

lindashearer@valley-agency.com
(717)264-4311 ext 208

Cindy B. MullMadison Miller
Social Media Coordinator

maddiem2010@gmail.com
(717)264-4311

 Stacey B. Rickard Penni Strait, CSR
Commercial Lines

pennistrait@valley-agency.com
(
717)264-4311 ext 204
Andrew O. MackeyRudy Serafini, CSR
Commercial Lines
rudyserafini@valley-agency.com
(717)264-4311 ext 207
 






Valley Agency Company
(717) 264-4311
797 Fifth Avenue - Chambersburg, PA 17201
E-mail