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About Us

Our Staff is dedicated to you and are committed to treating you as a person, not a policy.
Our commitment to you means we shall:

  • Work with you to identify the insurance services that are right for you.
  • Guide you throughout the claims process for a prompt resolution of your claim.
  • Explain coverages and options available to you through our agency, at your request.
  • Return phone calls and emails promptly
  • Use our experience and multiple companies to customize your coverage as needed. 
  • Commit our staff to continuing education so they may be more knowledgeable in serving you.
  • Treat you with respect and courtesy.
  • Conduct our business in an ethical manner.


Russ SmithAndrew O. Mackey
(717)264-4311 ext 206

Andrew O. MackeyKrystle J. McNew
New Business Development
(717)264-4311 ext 216

Susan O. SmithJeannie Brant, CISR
       Operations Manager       Personal Lines
(717)264-4311 ext 202

Jeannie BrantCindy B. Mull, CISR
Commercial Lines
(717)264-4311 ext 205

Beth P. Hartman, CISR
Personal Lines
(717)264-4311 ext 210

Cindy B. MullLaura E. Raifsnider, CISR
Commercial Lines
(717)264-4311 ext 203

Stacey B. RickardLinda Shearer, CSR
Commercial Lines
(717)264-4311 ext 208

Cindy B. MullMadison Miller
Social Media Coordinator

 Stacey B. Rickard Penni Strait, CSR
Commercial Lines
717)264-4311 ext 204
Andrew O. MackeyRudy Serafini, CSR
Commercial Lines
(717)264-4311 ext 207

Valley Agency Company
(717) 264-4311
797 Fifth Avenue - Chambersburg, PA 17201