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About Us

Our Staff is dedicated to you and are committed to treating you as a person, not a policy.
Our commitment to you means we shall:

  • Work with you to identify the insurance services that are right for you.
  • Guide you throughout the claims process for a prompt resolution of your claim.
  • Explain coverages and options available to you through our agency, at your request.
  • Return phone calls and emails promptly
  • Use our experience and multiple companies to customize your coverage as needed. 
  • Commit our staff to continuing education so they may be more knowledgeable in serving you.
  • Treat you with respect and courtesy.
  • Conduct our business in an ethical manner.


Russ SmithRuss Smith
Producer / Co-Owner
(717)264-4311 ext 204

Andrew O. MackeyAndrew O. Mackey
Business Development / Co-Owner
(717)264-4311 ext 206

Susan O. SmithSusan O.Smith
(717)264-4311 ext 209

Jeannie BrantJeannie Brant
Operations Manager/Personal Lines CISR
(717)264-4311 ext 202

Beth P. Hartman, CISR
Personal Lines
(717)264-4311 ext 210

Cindy B. MullCindy B. Mull, CISR
Commercial Lines / Life / Health
(717)264-4311 ext 205

Stacey B. RickardStacey B. Rickard, CISR
Commercial Lines
(717)264-4311 ext 207

Laura E. RaifsniderLaura E. Raifsnider, CISR
Commercial Lines
(717)264-4311 ext 203

 Krystle J. McNew,
Business Development
(717)264-4311 ext 216
Marlana Snider
Commercial Lines

Valley Agency Company
(717) 264-4311
797 Fifth Avenue - Chambersburg, PA 17201