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Privacy Policy


Privacy Policy Information

                                           Valley Agency Company

                                                    Privacy Policy



As a current customer of Valley Agency Company we would like to take this opportunity to both thank you for your business and to share with you the importance our agency places upon protecting the privacy of information we gather from you in accordance with applicable state and federal laws.  The following is VALLEY AGENCY COMPANY'S privacy policy.

VALLEY AGENCY COMPANY collects information about our customers from the following sources:

  • Information we receive from you on applications or other forms, such as your name, address, and date of birth.
  • Information about our clients' transactions with us, such as claims and payment history.
  • Information we receive from a consumer-reporting agency, such as a driving record or insurance score report.

We do not share information about our customers or former customers with non-affiliated third parties other than as permitted or required by law, and to provide those services usual and customary to independent insurance agents.  Such services include but are not limited to insurance underwriting, shopping the renewal, rating, placement, and providing quotes for insurance.

We maintain physical, electronic, and procedural safeguards to guard your information.  These safeguards include but are not limited to the following:

  • We restrict access to non-public personal information about our clients and former clients to those employees who need to know that information in order to assist in providing services or products to the customer.
  • We will punish any employees who impermissibly share client information.
  • We use a secure Internet and e-mail provider to protect the confidentiality of electronic communications.

VALLEY AGENCY COMPANY appreciates your business and in order to continue building upon that relationship we believe it is necessary, not only from a legal standpoint, but also as a sound business practice that our customers understand the care our agency uses in handling your information.  VALLEY AGENCY COMPANY will continue to monitor the effectiveness of this privacy policy.

Valley Agency Company
(717) 264-4311
797 Fifth Avenue - Chambersburg, PA 17201
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